Why do mobile messaging tools in libraries?

Dokhani, Firoozeh; Asnafi, Amir Reza; Hariri, Nadjla; Nooshnfard, Fatemeh

doi:10.22055/slis.2019.24479.1433

Document Type : Original Article

Authors

¹ Ph.D Candidate , Department of knowledge & Information Science, Science and Research Branch, Islamic Azad University, Tehran, Iran.

² Assistant Professor, Department of Knowledge & Information Science, Shahid Beheshti University ( Corresponding Author)

³ Professor, Department of Knowledge & Information Science, Science and Research Branch, Islamic Azad University, Tehran, Iran.

⁴ Associate Professor, Department of Knowledge & Information Science, Science and Research Branch, Islamic Azad University, Tehran, Iran.

https://doi.org/10.22055/slis.2019.24479.1433

Abstract

Background and Objectives: This study has aimed to investigate the level of familiarity of librarians and users of the Central Library of Islamic Azad University, Science and Research Branch of Tehran with Web 2.0 services, especially mobile instant messaging applications. Another goal of this study was to provide practical solutions for using applications in order to provide library services.
Methodology: This study was an applied research and was conducted with a survey-based approach. The population consisted of librarians and users of the Central Library of Islamic Azad University, Science and Research Branch in Tehran. A digital questionnaire was prepared for data collection, and data analysis was performed using SPSS software.
Findings: The findings indicated that librarians and library users were more familiar with Web 2.0 applications than with Librarian 2.0 and Library 2.0. The frequency of librarians’ and users' responsiveness to the use of mobile instant applications was quite high, 0.35 and 0 .40, respectively. In both groups, the use of mobile messaging applications was moderate. Library users also agreed on providing a variety of virtual social media services in the library.
Discussion: The analyses of this study on services offered by libraries using mobile instant messaging applications would make libraries adopt new technologies and move towards changes in the new era.

Keywords

Main Subjects

Scientometrics

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Journal of Studies in Library and Information Science

Why do mobile messaging tools in libraries?

References

References

Volume 11, Issue 4 - Serial Number 30
March 2020
Pages 1-12

Why do mobile messaging tools in libraries?

References

References

Volume 11, Issue 4 - Serial Number 30March 2020Pages 1-12

Volume 11, Issue 4 - Serial Number 30
March 2020
Pages 1-12