Document Type : Original Article
Authors
1 Master of Tarbiat Modares University
2 Ph.D candidate in Information Science and Knowledge University of Tehran - - Faculty of Management , University of Tehran, Tehran, Iran
3 Master's student of Information Science and Epistemology, Tarbiat Modares University
4 Assistant Professor, Department of Information Science & Knowledge Studies, Shahid Chamran University of Ahvaz, Ahvaz, Iran
Abstract
Background and purpose: One of the influencing variables in job performance is psychological factors. The aim of the current research is to identify psychological factors affecting the job performance of librarians in public libraries in Qom province.
Methodology: This research was carried out in the shadow of pragmatism paradigm and exploratory type. In order to collect information, library and field methods have been considered. In the qualitative phase of this research, the Delphi method was used to identify psychological factors through a semi-structured questionnaire that was provided to the members of the Delphi panel; used and then approved; And in the quantitative phase, the quantitative AHP method was used to rank the factors. In this way, the questionnaire was distributed among academic staff members and employees with master's and doctorate degrees in public libraries of Qom province, and AHP method was used to analyze the data.In order to analyze the resulting data, Spss 25 and Expert Choice 11 software were used to analyze the data.
Findings: The findings showed that the psychological factors affecting the job performance of public library librarians in Qom province include 7 categories of emotional intelligence, cognitive intelligence, emotional creativity, creativity, extroversion, problem solving ability, and responsibility. Based on the comparative analysis, the factor of emotional intelligence in the first degree, the factor of problem solving ability in the second degree, the factor of responsibility in the third degree, the factor of creativity in the fourth degree, the factor of cognitive intelligence in the fifth degree, the factor of emotional creativity in the sixth degree, and Finally, the extroversion factor was ranked 7th.
Conclusion: The results obtained from this research indicate that the mentioned psychological factors are effective in the performance of public library employees in Qom province, so these psychological factors should be considered and investigated in the selection of employees
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