Document Type : Original Article
Author
Information Management Dept., Ahvaz Branch, Islamic Azad University
Abstract
Purpose: This study examined the relationship between the properties and use of office automation system with the mediated role of system quality.
Methodology: The tudy is applied research and has done by using analytical survey methods. Research population included all 10082 users of automation system. Using stratified sampling method by Morgan table 384 employees was selected. Data were collected using the questionnaire with validity (α =% 94).
Findings: The results showed that the observed values of attitudes in terms of users (90%), pleasure (94.4 %), confidence (76%) and expectations from information technology (91%); in terms of the quality system. (79%), Information quality (81%) and quality of service (73%) and the use of automation system (83%) at the P value level (P
Keywords
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