Maryam Hasannejad
Abstract
Objective: The purpose of this study is to assess the quality levels of library services at Jundi-Shapur University of Technology of Dezful by using LibQual tools to determine the status of its components from the users' point of view and determine the components that need to be upgraded.
Methodology: ...
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Objective: The purpose of this study is to assess the quality levels of library services at Jundi-Shapur University of Technology of Dezful by using LibQual tools to determine the status of its components from the users' point of view and determine the components that need to be upgraded.
Methodology: The research is a descriptive survey. The research community included three thousand undergraduate and graduate students of the university and members of the library which were sampled according to the simple random sampling procedure. The statistical sample size based on Morgan table was estimated to be 341 people.
Findings: The research findings showed that the library has been able to provide the minimum satisfaction of its users in some items of the Libqual questionnaire. The study also revealed that average level of services received by users in the service effect component is more than the other two components and in the community "with the highest limit of trust between 3.32 Up to 3.57 was in the first rank and then the component "information control" with a confidence limit between 2.86 to 3.11 in the second place and finally component "library as place" with a confidence limit between 2.52 to 2.79 was in the third rank.
Discussion: The level of services received by library users in the "service effect" component is at the level of minimum expectations and is not significantly different from it. Also, the services received by users in the "Library as a place" component are significantly different from the minimum and maximum level of user's expectations in the community. The maximum adequacy gap is also in this component. In the "information control" component, the level of services received by users from the library is not significantly different from the minimum level of user's expectations, but its difference with the maximum level of The user's expectations is significant .
Keywords: Service Quality Assessment, University Libraries, Dezful Jundi-shapur University of Technology, LibQual
Information Behavior
Faramarz soheili; Ali Akbar Khasseh; hojatallah Askari
Abstract
Objective: The aim of this study was to assess the information literacy of graduate students in electronic environment in Shahid Chamran University of Ahvaz. Methodology: This research has been done by mixed method. Quantitative part of the research was descriptive-survey studies and qualitative part ...
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Objective: The aim of this study was to assess the information literacy of graduate students in electronic environment in Shahid Chamran University of Ahvaz. Methodology: This research has been done by mixed method. Quantitative part of the research was descriptive-survey studies and qualitative part was thematic analysis. The statistical population in a small part includes graduate students of Shahid Chamran University, of which 354 people have been selected by the relative class method. In the qualitative part, the statistical sample included 8 professors and librarians of Shahid Chamran University of Ahvaz. Research data were collected in the quantitative part through a questionnaire and in the qualitative part in the form of focus groups. Quantitative data were analyzed using SPSS software version 22 and qualitative data were analyzed by content analysis.Results: Data analysis showed that graduate students of Shahid Chamran University of Ahvaz have a relatively good information literacy in the electronic environment. Qualitative data analysis leads to the identification of 40 basic themes and 4 organizational themes related to challenges (including information, skills, organization, software and hardware challenges) and thematic analysis leads to the identification of 27 basic themes and 3 themes. The organizer became aware of mechanisms (including knowledge enhancement, skills enhancement, and systems updating) for better search of graduate students when properly searching electronic collections. Conclusion: Although the information literacy situation of graduate students of Shahid Chamran University of Ahvaz in the electronic environment is favorable, but the challenges identified in this study affect the information literacy of students in the electronic environment. To overcome these challenges, libraries can enhance students' information literacy through knowledge and skills development.Conclusion: Although the information literacy situation of graduate students of Shahid Chamran University of Ahvaz in the electronic environment is favorable, but the challenges identified in this study affect the information literacy of students in the electronic environment. To overcome these challenges, libraries can enhance students' information literacy through knowledge and skills development.
Shahnaz Khademizadeh; somayeh Avarand; marzyeh mehrabian; mansoreh hatefikia
Abstract
Objective: University libraries, as an institution that is directly related to knowledge and the advancement of science, have an important role in achieving sustainable development in the country.
The aim of this study was to study the role of libraries of Shahid Chamran University of Ahvaz in the sustainable ...
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Objective: University libraries, as an institution that is directly related to knowledge and the advancement of science, have an important role in achieving sustainable development in the country.
The aim of this study was to study the role of libraries of Shahid Chamran University of Ahvaz in the sustainable development of Khuzestan province.
Methodology: This research is an applied and developmental study in terms of purpose and is a qualitative study in terms of method. In this study, the method of descriptive phenomenology of Kliser has been followed. Participants in this study are all experts, specialists and researchers in the field of sustainable development in Khuzestan province. The statistical sample continued in a targeted manner until reaching theoretical saturation.
Results: The analysis of the interviews conducted in relation to the role of university libraries in the sustainable development of Khuzestan province in the form of thematic analysis is classified into three levels of comprehensive, organizational and basic themes. The results of the interview analysis identified 132 basic themes in 24 organizing themes and 4 basic themes.
Conclusion: TIn general, it can be said that the information element is very important in the field of sustainable development, so that sustainable development requires the provision and access to information, so sustainable development depends on information that in the absence of this element of sustainable development in social and cultural components And education, economic, environmental will be affected. The results of the present study showed that university libraries in the Khuzestan region have not been able to play a good role in sustainable development, due to the problems and conditions of Khuzestan province, which requires special attention of provincial and university officials. Despite the potential of libraries, they can be considered as a driving force for sustainable development and implementation in the future. Creating the cooperation and participation of academic libraries in sustainable development is a lofty goal and requires that all four learning themes addressed be continuously and interrelated implemented.
Ali Akbar Khasseh; laila zamani; Faramarz soheili
Abstract
Purpose: This paper aims to evaluate the quality of services provided by mobile websites of Iranian academic libraries.Research method: This research uses a quantitative content analysis methodology. In this research, using a purposive sample, 20 top universities affiliated to the Ministry of Science ...
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Purpose: This paper aims to evaluate the quality of services provided by mobile websites of Iranian academic libraries.Research method: This research uses a quantitative content analysis methodology. In this research, using a purposive sample, 20 top universities affiliated to the Ministry of Science Research and Technology (MSRT), and 20 top Islamic Azad Universities (IAU) listed in ISC have been chosen. Data gathering tool is a standard checklist by Torres-Pérez (2016) which evaluates the quality of services. Findings: The results indicated that the quality of services in mobile websites of MSRT is higher than average, and IAU’s are lower than average. In the ranking of service quality, Tehran University, Islamic Azad University, Science and Research Branch, Ferdowsi University of Mashhad, and University of Mazandaran acquired highest scores. Also, the results revealed that there is no correlation between rankings based on the quality of academic libraries' services and their university ranking in the ISC.Conclusion: Considering the wide range of users, it seems that paying attention to the quality of services in the design of the mobile website of academic libraries makes it easier for users to visit it, use more library services, and eventually increase the efficiency of library services.
Public Libraries
Mohammad-Taghi Nazarpour; Saied Norouzian-Maleki; Ghanbar Ahmadi
Abstract
Background and Objectives: Libraries are vital academic facilities. Academic libraries store and provide access to physical books and other sources of information. Though satisfaction and well-being of users is increasingly being considered in relation to academic library, there is little information ...
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Background and Objectives: Libraries are vital academic facilities. Academic libraries store and provide access to physical books and other sources of information. Though satisfaction and well-being of users is increasingly being considered in relation to academic library, there is little information regarding the productivity and well-being of students within the context of the library building. The libraries’ resources and indoor environment are intended to promote learning. The central library is known for being a source of information, offering services to disseminate that information and provide reference materials to the users. With the advent of the digital age, storing and retrieving reference materials has extended from the physical to the digital realm, reducing the need for visiting the facility in person to retrieve information. However, despite remote access to library services and collections, the physical space occupied by users remains important. The present research was conducted to compare the effective criteria to improve the usersʼ satisfaction of central libraries of comprehensive universities affiliated to the Ministry of Science, Research and Technology in the cities of Tehran and Ahvaz. It also aims to answer the research question, “what indoor environmental factors affect users’ abilities to study in libraries?” These questions demand further examination of the relationship between academic libraries and their users. In summation, the research focuses primarily on design principles in libraries and their interior environments, and how the design of indoor spaces could be improved to enhance users’ satisfaction.
Methodology:The methodology employed in the present research covers both qualitative and quantitative approaches. As a methodology, it involves philosophical assumptions that guide the direction of the collection and analysis of data. The use of quantitative and qualitative approaches in combination provides a better understanding of research problem. According to the research purpose, it is an applied research. Additionally, this study is evidence-based, and so relies on information gathered from previously conducted research, case studies, and observations. Some gathered sources report findings on those indoor environmental factors and architectural characteristics of the library that have significant effects on users’ preferences. From the gathered sources, priorities are given to architectural characteristics on a case-by-case basis. In this stage, once all the sources are identified, or as the number of sources continues to increase, classifications, as well as subsequent divisions, are established. These classifications are based on the indoor environmental factors that affect users.
The research population has consisted of all users of central libraries of University of Tehran, Shahid Beheshti University and Shahid Chamran University of Ahvaz in 2019-2020. Using cluster sampling method, about 370 questionnaires were distributed among the users and 255 completely filled questionnaires were collected and analyzed using SPSS v.22.0 for windows. The required data was collected using the users’ satisfaction on academic library questionnaire. The test results indicated that the reliability and validity of the questionnaire surveys were satisfactory. The Kruskal-Wallis test was used to evaluate significant differences in the influential factors among the three-study group.
Findings: The result of data analysis showed that students tend to visit academic libraries at a greater frequency if the spaces meet their preferences and needs. The physical components have the highest proportional number of sources that offer how a space can be improved. The majority of the participants indicate that lighting is another important factor in the indoor environment and serves as a visually appealing design and function. Additionally, the flexible furniture can be designed to be easily movable, so that groups of students can create their own designated spot for socializing, studying, and collaborating from the greater space. Also, the brightness and shades of colours are more significant than the choice of colours. It is believed that a colourful environment is more effective in conducing productivity than a colourless one. Mute and cool colour re best because of the control over both colours and brightness. Furthermore, mean and standard deviation of overall score of users’ satisfactions in University of Tehran, Shahid Chamran University of Ahvaz, and Shahid Beheshti University’s Central Libraries were 3.93±1.03, 3.85±0.88, and 3.15±1.18, respectively. Also, the results indicated that there was a statistically significant difference among the overall scores of satisfactions in the three groups of library users (p<0.001).
Discussion: The current study suggests a means by which the different factors of a library’s physical space could be compared and ranked. Based on the research findings, user-centric design of the academic library’s interior environment can be considered as a means to enhance the environment within which learning takes place. In addition, library design would provide educational spaces, media spaces, group and individual study settings in order to increase access to educational activities, social events, group meetings, and book clubs to enhance the library’s attractiveness and satisfaction. New library building projects, as well as extensions to existing libraries, can use this research to evaluate design principles to determine the benefits with regard to occupancy and use.
Abstract
Purpose: In this study, deliberate destruction and damage -which is typical vandalism- caused by the equipment of the university library.Methodology: This study was conducted with a qualitative approach and content analysis method. The sample for the study library -men and women- What is the Shahid Bahonar ...
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Purpose: In this study, deliberate destruction and damage -which is typical vandalism- caused by the equipment of the university library.Methodology: This study was conducted with a qualitative approach and content analysis method. The sample for the study library -men and women- What is the Shahid Bahonar university central library who suffered from vandalism. The sample of the unique sampling of the entire collection method chosen.Finding: The findings show that the handwritten content Vandalism equipment Shahid Bahonar university Central Library reading rooms in four categories consisted of expression, political slogan, feedback and memorabilia available categories. Each of these main categories, sub-categories their own. Check The content of this field suggest that the intention of these acts of destruction and negativity there and members of the library as an outlet for communication and information have seen. The findings of this study can be noted that this case is more common among male students in library vandalism.
saeed ghafari; samaneh fotouhi
Abstract
Abstract Objective: The present research examines the relationship between information literacy and library anxiety in graduate students of Kharazmi University. Methodology: This is a survey research. Research populations include all graduate students of Kharazmi University, 500 students from among them ...
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Abstract Objective: The present research examines the relationship between information literacy and library anxiety in graduate students of Kharazmi University. Methodology: This is a survey research. Research populations include all graduate students of Kharazmi University, 500 students from among them were selected randomly as research samples; while, 402 students returned their questionnaires. Data were gathered through two questionnaires developed according to information literacy competency standard for higher education and Bostick’s library anxiety scale. Findings: Findings are indicative of significant relationship between information literacy and library anxiety in both groups of men and women. Correlation of information literacy and library anxiety scores in women (P=0.046), in men (P=0.046) and in total was (P=0.009). Correlation of information literacy and library anxiety scores in master’s degree students (P=0.009), in Ph.D. students (P=0.668), and in total was (P=0.009). Conclusion: Increase in information literacy in master’s degree students, results in decrease of library anxiety. In Ph.D. students, such relationship was not observed. Maximum level of anxiety (39.3%) relates to mild anxiety.